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Event | Webinars

Effective e-mail and business writing

Area: People Development
Topic: Effective e-mail and business writing
Cost: Complimentary
Duration: 90 minutes

Who should attend this interactive workshop?

This workshop is aimed at trainees, seniors, supervisors and junior managers. However, staff at any level are welcome to attend, for example non-native English speakers that are slightly more senior, but wish to level-up their English e-mail writing skills might also benefit. 

About the workshop

In this highly interactive 90 minute live virtual workshop aimed at junior staff you will learn how to write more effective, professional and clear e-mails and how to level-up your business writing.

Please note:  This will be an interactive virtual workshop rather than a presentation with the use of breakout rooms, the chat function and you are therefore encouraged to turn your camera on if you can.

What will you learn?

  •  Reflect on any challenges you face to write effective e-mails and business reports
  • Common e-mail writing mistakes to avoid
  • Develop your ability to build rapport and be more persuasive by e-mail
  • How to deal with complaints or angry e-mails
  • Learn the 3 C's of effective e-mail and business writing
  • Discover cultural differences to consider when writing effective e-mails
  • Tips to organise your content and thoughts – Learn the AIDA formula for persuasive writing
  • Analyse a range of emails to identify strengths and weaknesses and what you can apply in your own e-mail communication

Facilitator: Alastair McTavish  – Nexia Learning & Development Manager

Alastair has delivered almost 1000 training sessions in the last 15 years in more than a dozen countries and virtually for a wide range of global fortune 500 companies and professional services firms including EY.

He is an internationally certified trainer and coach and currently delivers the Managers and Future Leaders and Moving Into Leadership programmes for members.

 If you have any questions about this interactive workshop please contact Alastair McTavish at alastair.mctavish@nexia.com 

Are you looking to develop and retain your top talent?

17 October 2024 at 14:00 UK time