Recording and presentation: Effective listening skills for people managers

Who should attend this interactive workshop?

• People Managers including Partners, Directors and Managers 
• Staff at all levels in the Nexia network wanting to improve their listening skills

About the workshop

If you read any book on Leadership or Management being an effective listener is often one of the top 10 essential skills. While we know what to do in theory, heavy workloads, pressure to meet client deadlines, billable hours and a plethora of distractions are some of the common barriers to effective listening.

We have all heard the saying that " people leave Managers not companies. " When we feel like we are really listened to we feel respected and a much stronger sense of connection and engagement to our Manager and to the organisation we work for. If all people managers in your organisation improved their ability to listen, coach and give feedback the chances are your employee retention rates would improve. People attending this workshop often say that it's useful not only for their professional lives, but also for their personal lives.

When speaking to clients our ability to listen even more effectively can have a massive impact on the quality of the relationship and the opportunity to better understand their wants and needs.

Benefits/Takeaways:

• Learn the common mistakes to avoid when listening to others
• Improve your self-awareness about what you need to improve to listen more effectively
• Understand the differences in listening styles when working across cultures
• Learn the different levels of listening and when to use them 
• Practice listening more deeply and to gain information under the surface that your clients, colleagues or suppliers will often not tell you unless you dig a bit deeper.

Facilitator:  Alastair McTavish  – Learning & Development Manager at Nexia International

Alastair has delivered Leadership and Professional Skills training for 1000's of participants face-to-face in 12 different countries.

If you have any questions about this interactive workshop please contact Alastair McTavish at  alastair.mctavish@nexia.com or Laura Maestro at laura.maestro@nexia.com

• For more details of other engaging future webinars and workshops please click here
• For information about our 2022 Leadership and Professional Development programmes that were attended by 115 Nexians last year please click here
• To ensure you and all your staff benefit from high-quality complimentary Audit, IFRS and professional skills digital learning and live IFRS webinars please register on www.nexialearning.com  and  click here to download a fantastic short guide to the site to help you get the best from all the learning resources available.